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Do I need to provide proof of purchase?

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Do I need to provide proof of purchase?

Last updated on 04 Nov, 2025

Yes. In order to file a claim, we require that a copy of your item’s original invoice/receipt of sale (showing the date and value) be on file with us. You can upload your invoice to your account at any time.

A valid proof of purchase contains:

Customer Name + Address
Place of Purchase
Date of Purchase
Manufacturer + Mode
Purchase Price

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